Shipping & Returns Policy

Shipping

Please allow 2-5 business days to prepare your order for shipping to ensure the safest transport possible. Your original art will be in direct contact with acid-free paper, surrounded by additional packaging. I reuse and recycle packing material when possible. Please photograph the parcel and contact me at vtfluidart@gmail.com within 24 hours of delivery if any damage occurs during shipping. Shipping within the 48 continental US states.

Returns

Art often looks different in person than it does on your phone, tablet, or computer monitor. Sheen, shimmer, texture and depth can be difficult to capture in a photograph. It is my pleasure to provide a video of any piece in my shop to showcase different angles and/or lighting; please reach out!

  • Contact me at vtfluidart@gmail.com within 7 days of delivery
  • Ship items back within 14 days of delivery

Refunds

If the item is returned in original condition, the buyer will receive a full refund, minus original shipping costs. Buyer is responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.